Industry: Automotive Roadside Assistance
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team: Remote Job with Polish
Company Overview
Towtal Roadside Solutions is a leading provider of roadside assistance services in Canada, dedicated to delivering quality and timely support to motorists in need. Based in Mississauga, Ontario, our goal is to enhance the driving experience by providing dependable and efficient services at the roadside. Our team is passionate about helping others and committed to continuous improvement, which is reflected in our specialized offerings tailored to meet diverse client needs.
About the Position
We are seeking an enthusiastic and detail-oriented individual for a Remote Job with Polish. This position involves coordinating customer interactions and handling service requests while ensuring that our high standards of quality and customer satisfaction are met. As part of a dedicated team, you will support our mission to deliver exceptional assistance to motorists.
Key Responsibilities
- Manage incoming service requests via phone, email, and chat with professionalism and courtesy.
- Provide clear and accurate information about our services to customers.
- Coordinate with our field teams to ensure timely and effective service delivery.
- Maintain detailed records of customer interactions and service requests in our management system.
- Uphold Towtal’s commitment to quality by performing follow-ups on resolved requests.
- Contribute ideas to improve operational processes and enhance customer experience.
- Work collaboratively with team members to ensure a cohesive working environment.
Qualifications
- Proven experience in customer service or a related field.
- Excellent communication skills, both written and verbal.
- Strong problem-solving abilities and keen attention to detail.
- Ability to work independently and manage time effectively.
- Competency in using customer relationship management (CRM) software.
- Knowledge of the automotive industry is an asset.
- Fluency in Polish is highly desirable.
Why Join Towtal?
At Towtal Roadside Solutions, we value our team members and recognize that they are the heart of our organization. By joining us, you will benefit from:
- Competitive salary and benefits package.
- Flexible working hours that promote work-life balance.
- Ongoing training and development opportunities to support your growth.
- A supportive and collaborative team environment.
- The chance to make a difference—helping people in their time of need.
Company Culture
At Towtal Roadside Solutions, we believe in a culture of care and collaboration. Our team members are encouraged to express their ideas, pursue professional development, and engage with one another to foster a positive atmosphere. We celebrate successes, recognize contributions, and ensure everyone feels valued and integral to our mission.
Application Process
If you are ready to embark on an exciting journey with Towtal Roadside Solutions and take on a remote job with polish, we invite you to submit your application. Highlight your relevant experience, skills, and motivation for applying. We are looking forward to finding a candidate who resonates with our values and is excited about contributing to our mission.
Conclusion
This is more than just a job—it’s an opportunity to join a community that believes in helping others and serving drivers across the country. If you are passionate about customer service and have the skills required for this role, we encourage you to apply today!
