Industry: Automotive
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
To apply to this job please click the button
Full Job Description
Join Our Team as a Part-Time Customer Experience Specialist in Surbiton!
At Subaru Canada, we pride ourselves on delivering an extraordinary experience to our customers. Headquartered in Mississauga, Ontario, we are a leading car manufacturer known for our commitment to quality, safety, and performance. Our passionate team thrives on innovation and excellence, and we are currently searching for a Part-Time Customer Experience Specialist to join our dealership in Surbiton. If you’re looking for a position that combines your love for cars with a passion for customer service, this is the perfect opportunity for you!
About Us
Subaru Canada has built a reputation for quality and reliability in the automotive industry over the last several decades. With a strong focus on customer satisfaction and community engagement, we want our customer experience specialists to embody our core values. We encourage a dynamic workplace culture that fosters teamwork, innovation, and continuous improvement. As a member of our team, you will work with skilled professionals who are dedicated to making a difference in our customers’ lives while promoting an environmentally conscious approach to vehicle ownership.
Position Overview
The Part-Time Customer Experience Specialist will be at the forefront of our interactions with customers, ensuring a seamless experience from their first inquiry to the point of sale. This role involves engaging with customers, providing product information, and guiding them through the purchasing process to deliver an unprecedented level of service.
Key Responsibilities
- Welcome customers and provide assistance in understanding their automotive needs.
- Educate customers on Subaru’s product features and services.
- Handle customer inquiries, both in-person and via digital communication channels.
- Maintain a clean and organized work environment to ensure a positive customer experience.
- Participate in ongoing training to stay informed about product updates and industry trends.
- Collaborate with other departments to ensure customer satisfaction and resolve any issues efficiently.
- Assist in managing inventory, ensuring that the showroom displays are properly stocked.
- Maintain high levels of product knowledge and the ability to demonstrate vehicles to potential buyers.
Who You Are
The ideal candidate for our Customer Experience Specialist role is a friendly, motivated individual who prioritizes customer satisfaction and enjoys working in a fast-paced environment. You should have excellent communication skills and the ability to connect with a diverse range of customers. If you thrive on teamwork and are looking for part-time jobs in Surbiton, we want to hear from you!
Qualifications
- High school diploma or equivalent required; further education in business or customer service is a plus.
- Previous experience in a customer service or retail role, preferably in the automotive industry.
- Strong interpersonal skills and the ability to work effectively in a team environment.
- Proficiency in using technology and software relevant to customer service.
- Willing to work flexible hours, including weekends and evenings.
- A valid driver’s license is an asset.
What We Offer
- Competitive hourly wage with flexible scheduling options.
- Employee discounts on vehicles and services.
- Ongoing training and professional development opportunities.
- A supportive and collaborative work environment.
- The opportunity to develop a career in the automotive industry.
Why Join Subaru Canada?
At Subaru, our employees are the driving force behind our success. We believe in nurturing talent through comprehensive training and provide various opportunities for career growth. Our commitment to integrity, respect, and inclusivity makes us not just a place to work, but a community dedicated to providing excellent customer service. We invite you to become part of our legacy of excellence and join us in shaping the future.
Conclusion
If you’re passionate about customer service and looking for part time jobs in Surbiton, Subaru Canada is the perfect place for you. We encourage you to apply and take the first step towards an exciting career with us. Together, let’s redefine the customer experience!
FAQs
1. What does a typical day look like for a Customer Experience Specialist?
A typical day involves engaging with customers, assisting them with inquiries, showcasing vehicles, and processing customer transactions. You’ll also collaborate with your team to ensure the showroom is organized and that all paperwork is completed accurately.
2. How many hours per week will I be expected to work?
This is a part-time role. You can expect to work between 20 to 30 hours per week, with flexible scheduling that includes evenings and weekends.
3. Are there opportunities for advancement within Subaru Canada?
Yes! Subaru Canada values the professional growth of its employees and provides numerous opportunities for advancement based on performance and contributions.
4. Do I need previous experience in the automotive industry to apply?
While previous experience in the automotive industry is preferred, it is not a requirement. Strong customer service skills and a willingness to learn are valuable assets.
5. What is the hiring process like for this position?
The hiring process typically involves submitting an application, participating in a phone interview, and then attending an in-person interview with the management team. We look for candidates who align with our company values and demonstrate strong customer service skills.
