Industry: Energy & Utilities
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team at Toronto Hydro-Electric System
At Toronto Hydro, our mission is to provide reliable and sustainable energy solutions that enhance the quality of life for our customers and the community. We are committed to innovation, excellence, and teamwork. Currently, we are looking for motivated individuals to fill part-time positions in Urapakkam, and we invite you to be part of our growing family.
About the Position: Part-Time Customer Service Representative
We are seeking passionate and dedicated individuals for the role of Part-Time Customer Service Representative in Urapakkam. In this role, you will be instrumental in ensuring the highest standards of customer service while assisting customers with their inquiries, resolving issues, and enhancing overall customer satisfaction.
Key Responsibilities:
- Provide friendly and responsive customer service to all inquiries via phone, email, and in-person interactions.
- Assist customers with billing questions, service disconnections, and reconnections.
- Document interactions and follow up with customers to resolve any outstanding issues.
- Work collaboratively with the team to improve customer service processes and find efficient solutions.
- Promote energy saving programs to increase awareness and participation among customers.
- Perform administrative tasks as required, including data entry and filing.
- Maintain up-to-date knowledge of Toronto Hydro’s services, policies, and initiatives.
What We Offer:
- Competitive hourly wage and benefits package.
- Flexible working hours to accommodate your personal schedule.
- A supportive and engaging work environment with opportunities for growth.
- Training and development programs to help you advance your career.
- Employee discounts on energy services and products.
Qualifications:
- A high school diploma or equivalent; further education in customer service or related fields is a plus.
- Prior experience in customer service roles, preferably in the energy or utility sector.
- Excellent communication skills, both written and verbal.
- A strong problem-solving mindset and the ability to handle difficult situations calmly and professionally.
- Proficient in computer applications and customer management software.
- Ability to work both independently and as part of a team.
- Willingness to work part-time hours, including evenings and weekends, as required.
Why Work for Toronto Hydro?
As one of Ontario’s largest energy providers, Toronto Hydro believes in the importance of building a fulfilling workplace where all employees feel empowered to succeed. We pride ourselves in:
- Promoting diversity and inclusion.
- Encouraging work-life balance for our employees.
- Supporting community initiatives that focus on sustainability and innovation.
- Offering a dynamic work culture that values each individual’s contributions.
Location & Working Hours:
This part-time job in Urapakkam offers flexible scheduling with the opportunity to work evenings and weekends, ensuring you can balance your professional and personal commitments effectively.
How to Apply:
Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experiences and enthusiasm for the role. Join our team at Toronto Hydro and take the next step in your career while making a tangible difference to our community.
Conclusion
If you are looking for a part time job in Urapakkam that not only offers a rewarding experience but also allows you to contribute to a sustainable future, then this opportunity at Toronto Hydro is perfect for you. We look forward to receiving your application and possibly welcoming you to our team!
