Industry: Technology
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Part Time Job in Chirawa – Customer Support Associate at RioT Technology
About Us:
RioT Technology is a leading innovator in the realm of Internet of Things (IoT) solutions, driving connectivity and smart technology enhancements for a variety of sectors. With a commitment to advancing technology while ensuring customer satisfaction, our team continuously works to deliver high-quality products and services that empower businesses across the globe. Our North Saanich headquarters is a vibrant place where creativity meets innovation.
We are currently looking for a dedicated and enthusiastic Customer Support Associate to join our team on a part-time basis in Chirawa. This is an exciting opportunity for individuals who are interested in contributing to a dynamic technology environment while also having the flexibility to manage other commitments.
Job Responsibilities:
- Provide exceptional customer service to our users via phone, email, and chat.
- Assist customers with technical inquiries and product support.
- Document customer interactions in our CRM system accurately.
- Identify, troubleshoot, and resolve customer issues effectively.
- Work collaboratively with the technical team to address more complex issues.
- Educate customers about our technology solutions and best practices.
- Gather customer feedback to contribute to product improvement.
- Participate in team meetings to share insights and suggestions.
Qualifications:
- High school diploma or equivalent; advanced education preferred.
- Previous experience in customer service, ideally in a tech-related field.
- Excellent communication skills in English, both verbal and written.
- Strong problem-solving abilities and a keen attention to detail.
- Comfortable using CRM software and other technical tools.
- Ability to work independently and as part of a team.
- Flexible schedule availability to accommodate shift changes, including evenings and weekends.
Why Join RioT Technology?
- Become part of a forward-thinking company that values innovation and creativity.
- Collaborate with a talented and supportive team of professionals.
- Enjoy flexible working hours that promote work-life balance.
- Opportunity for professional growth and advancement within the company.
- Competitive hourly wage, commensurate with experience.
Location:
This part time job in Chirawa allows you to work from a comfortable office setting located in the heart of North Saanich. Our workplace is equipped with the latest technology to support your role as a Customer Support Associate with ease.
Application Process:
If you are enthusiastic about technology and customer interactions, and if you meet the required qualifications, we would love to hear from you! Please submit your resume and cover letter detailing your interest in this part time job in Chirawa. We encourage applications from diverse candidates and welcome those who can bring new perspectives and ideas to our team.
Conclusion
At RioT Technology, we believe that our employees are our most valuable asset. We are excited about this part time job in Chirawa and the opportunity it presents for individuals looking to grow and learn in the tech industry. If you’re ready to take the next step in your career with a company that values innovation, we’d love to hear from you!
FAQs
- 1. What are the working hours for this part-time position?
The schedule is flexible and may include evenings and weekends based on business needs. - 2. Is prior experience in technology required?
While tech-related experience is preferred, a strong customer service background will also be considered. - 3. What skills are most important for a Customer Support Associate?
Excellent communication, problem-solving skills, and a customer-oriented attitude are key. - 4. Will there be opportunities for advancement within the company?
Absolutely! We encourage our employees to grow and take on new challenges as they develop their careers. - 5. Can I apply if I am still in school or pursuing a degree?
Yes, students are encouraged to apply as we offer flexible working hours suitable for part-time availability.
