Industry: Hospitality
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Job Advertisement: Hotel Receptionist Job Vacancy
About Us
PowerStream Inc. is a leading provider in the hospitality sector, renowned for delivering superior customer experiences in Vaughan, Ontario. Our hotel provides a perfect blend of comfort and sophistication, making it a preferred destination for travelers. We pride ourselves on our commitment to excellence and strive to create memorable moments for our guests. Our team is at the heart of this mission, and we are currently seeking a dedicated and enthusiastic Hotel Receptionist to join our family.
Position Overview
As a hotel receptionist, your primary responsibility will be to ensure the smooth operation of the front desk and provide all guests with a warm, welcoming experience. You will serve as the first point of contact for guests and play a crucial role in their overall satisfaction. You will be expected to handle various administrative tasks that support the hotel’s operations effectively.
Key Responsibilities
- Greet guests upon arrival and provide a friendly and welcoming environment.
- Manage check-in and check-out processes efficiently, ensuring guest satisfaction.
- Handle guest inquiries and resolve any issues that may arise promptly.
- Maintain knowledge of hotel information, including room rates, amenities, and services.
- Assist with reservations and provide information about local attractions, dining options, and activities.
- Process payments and manage billing procedures accurately.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with housekeeping and maintenance teams to ensure seamless guest experiences.
- Handle phone calls and emails in a professional manner.
- Keep records and report on daily operations to the front desk manager.
Qualifications and Skills
- High school diploma or equivalent; further education in hospitality or related field is an asset.
- Previous experience in a hotel or customer service role preferred.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficient in using computer systems and hotel management software.
- Exceptional problem-solving skills and attention to detail.
- A positive attitude and a genuine passion for customer service.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Why Join PowerStream Inc.?
At PowerStream Inc., we believe that our employees are our greatest asset. We foster a supportive work environment that encourages personal growth and professional development. We offer competitive salaries and benefits, including health insurance, opportunities for advancement, and a vibrant team culture. If you are someone who enjoys helping others and thrives in a dynamic environment, we would love to hear from you!
Application Process
If you are interested in applying for the hotel receptionist job vacancy, please submit your resume and a cover letter highlighting your relevant experience. We are excited to find dedicated individuals eager to contribute to our mission of delivering exceptional service.
Conclusion
Thank you for considering PowerStream Inc. as the next step in your career. We look forward to welcoming new members to our team who share our commitment to providing outstanding service and creating unforgettable experiences for our guests.
FAQs
1. What are the work hours for the hotel receptionist position?
The hotel receptionist role requires flexibility, as you will work various shifts including mornings, evenings, weekends, and holidays.
2. Is previous experience in the hospitality industry a requirement?
While previous experience is preferred, we welcome applicants who have a strong customer service background and are eager to learn.
3. What benefits do you offer to employees?
Our employees enjoy competitive salaries, health insurance, opportunities for career advancement, and a supportive team culture.
4. Will I receive training for my role?
Yes, we provide comprehensive training to ensure you are well-prepared to excel in your position as a hotel receptionist.
5. How do I apply for the hotel receptionist job vacancy?
You can apply by submitting your resume and cover letter through the application process outlined above.
