Industry: Customer Service / Data Entry
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as a Data Entry Customer Service Associate at Alimentation Couche-Tard!
Are you a detail-oriented professional with a passion for customer service? Alimentation Couche-Tard is looking for a Data Entry Customer Service Associate to join our vibrant team in Laval, Ontario. As a leader in the convenience store industry, we pride ourselves on delivering valuable experiences to our customers. Join us and contribute to our mission of providing exceptional service!
About Us
Founded in 1980, Alimentation Couche-Tard has grown into one of the largest operators of convenience stores in North America. With a commitment to innovation and customer satisfaction, we operate numerous locations with a mission to serve our customers quickly and efficiently. Our team is our greatest asset, and we believe in fostering a positive work environment where everyone can thrive.
Position Overview
As a Data Entry Customer Service Associate, you will play a critical role in ensuring smooth operations in our Laval office. You will be responsible for accurate data entry related to customer accounts, as well as providing outstanding customer service to our clientele. In this position, strong attention to detail, effective communication skills, and the ability to work collaboratively are essential.
Key Responsibilities
- Accurately enter customer data and information into our company database.
- Respond promptly and professionally to customer inquiries regarding their accounts.
- Assist with order processing and tracking.
- Maintain up-to-date records of all customer interactions.
- Identify and resolve any discrepancies in data entries.
- Collaborate with team members across departments to enhance customer satisfaction.
- Participate in projects aimed at improving data accuracy and service delivery.
- Provide administrative support as needed.
Qualifications
- High school diploma or equivalent; additional education in data entry or customer service is a plus.
- Proven experience in data entry and customer service roles.
- Outstanding attention to detail with the ability to verify and correct data.
- Strong communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite and experience with customer relationship management (CRM) software.
- Ability to work effectively in a fast-paced environment.
- Strong problem-solving skills and the capability to handle multiple tasks simultaneously.
Why Join Alimentation Couche-Tard?
At Alimentation Couche-Tard, we value our employees and are committed to supporting their professional growth. We offer:
- Competitive salary and benefits package.
- Opportunities for career advancement within a dynamic environment.
- A supportive team culture where your contributions are valued.
- Comprehensive training programs to help you succeed in your role.
- Employee assistance programs for personal and professional support.
Application Process
If you are ready to take the next step in your career and become a pivotal part of our team, we encourage you to apply! Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for this Data Entry Customer Service position.
Conclusion
Joining Alimentation Couche-Tard as a Data Entry Customer Service Associate means becoming part of a motivated team dedicated to providing outstanding service. We are excited to meet individuals who are eager to bring their skills to our company and contribute to our mission of excellence in customer service.
Frequently Asked Questions (FAQs)
- What does a typical day look like for a Data Entry Customer Service Associate?
A typical day involves data entry tasks, responding to customer inquiries, and collaborating with team members to resolve issues. - What skills should I possess to succeed in this role?
Strong attention to detail, excellent communication skills, and proficiency in data entry technology are vital. - Is prior experience required for this position?
Yes, proven experience in data entry and customer service roles is preferred. - Will I receive training?
Absolutely! We provide comprehensive training to ensure you feel confident in your role. - What opportunities for advancement are available?
We encourage career growth and offer various opportunities within the company for dedicated employees.
