Industry: Moving and Relocation Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Job Title: Remote Client Relations Associate
Company: Calgary Professional Movers
Location: Calgary, Alberta (Remote)
About Us
At Calgary Professional Movers, we pride ourselves on delivering exceptional moving services for individuals and businesses in the Calgary area. Founded with the mission of making moving easier and stress-free, we cater to a diverse clientele, providing tailored solutions to meet their unique needs. Our team is driven by a commitment to customer satisfaction, and we believe that a successful move begins with solid communication and dedication. As we continue to expand our operations, we are looking for a passionate Remote Client Relations Associate to join our team.
About the Role
In this remote position, you will be the first point of contact for our clients, ensuring they receive top-notch assistance and guidance throughout their moving experience. This role is perfect for individuals looking to engage in CRA remote jobs that allow for flexibility while having a significant impact on customer satisfaction.
Key Responsibilities
- Act as a primary contact for clients via phone, email, and chat, providing them with accurate information about our moving services.
- Assist clients with inquiries related to quotes, availability, and service options.
- Manage client accounts and keep track of customer relations data.
- Coordinate with the operations team to ensure services are executed smoothly and clients are informed throughout the process.
- Handle client feedback and resolve any issues in a timely and professional manner.
- Participate in training and ongoing professional development to enhance your skills in client relations.
Qualifications
- High school diploma required; a degree in business, communications, or related fields is a plus.
- Previous experience in customer service, sales, or a similar role is preferred.
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to work independently and manage multiple priorities effectively.
- Proficiency in basic computer applications and customer relationship management (CRM) software.
What We Offer
- Competitive salary and performance-based bonuses.
- Comprehensive health and dental insurance after 3 months of employment.
- Flexible working hours to accommodate work-life balance.
- Remote working opportunities, allowing you to work from the comfort of your home.
- A supportive and dynamic team culture that values collaboration and mutual growth.
Why Calgary Professional Movers?
Joining Calgary Professional Movers means becoming part of a company that values its employees and recognizes their contributions to the team. Our approach fosters professional growth and innovation, making us a leader in the moving industry.
How to Apply
If you’re looking for exciting CRA remote jobs and want to help us shape the moving experience for our clients, we invite you to submit your application. Please include a resume and cover letter detailing your experience and why you would be a great fit for our team.
Conclusion
Calgary Professional Movers is eager to welcome a new Remote Client Relations Associate to our dedicated team. By ensuring effective communication and building strong relationships with our clients, you will play a vital role in our success. If you are passionate about customer service and looking for a fulfilling remote job opportunity, we look forward to your application.
