Industry: Customer Support
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as a Customer Service Representative
If you are seeking a flexible work environment with a focus on customer satisfaction, Bien Rangé is excited to offer fantastic wfh day shift jobs in our Montreal office. We are looking for enthusiastic and dedicated individuals to join our growing team as Customer Service Representatives.
About Us
Bien Rangé has established itself as a leader in organizing solutions across Montreal. Our mission is to help our clients find peace of mind with our exceptional services. As a fully remote-friendly company, we value work-life balance, flexibility, and dedication to excellence in customer service.
Position Overview
As a Customer Service Representative, you will be the first point of contact for our clients. Your primary responsibilities will include managing customer inquiries, assisting with service requests, and ensuring a seamless experience for every client interaction. This position is strictly for day shift work, allowing you flexibility while maintaining a structured schedule.
Key Responsibilities
- Field customer inquiries via phone, email, or chat in a timely and professionalism manner.
- Resolve client issues effectively by identifying root causes and deploying suitable solutions.
- Maintain client records and follow up to ensure customer satisfaction.
- Collaborate with cross-functional teams to enhance service delivery processes.
- Participate in ongoing training and development to elevate service standards.
Why Join Bien Rangé?
At Bien Rangé, we believe our employees are our greatest asset. We offer a range of benefits to support our team members:
- Work From Home Flexibility: Enjoy a fully remote work opportunity that fits into your life.
- Day Shift Hours: Our customer service team works on a convenient schedule, ensuring you maintain a healthy work-life balance.
- Professional Development: We encourage our employees to pursue continuous learning through workshops and training sessions.
- Inclusive Environment: We foster a culture of inclusivity, celebrating diverse backgrounds and perspectives.
- Health Benefits: Comprehensive health insurance options to ensure you and your family are taken care of.
What We’re Looking For
The ideal candidate will possess the following qualifications:
- Previous experience in customer service or related field preferred.
- Strong communication skills, both written and verbal.
- A proactive attitude with problem-solving abilities.
- Ability to work independently and manage time effectively.
- Familiarity with CRM software and Microsoft Office Suite.
- A passion for helping others and a dedication to exceptional service.
Application Process
If you are excited about providing exceptional customer service and looking for wfh day shift jobs in Montreal, submit your application through our website. Our hiring process is streamlined and efficient, ensuring a quick response.
Conclusion
Bien Rangé is ready to welcome enthusiastic individuals to join our team as Customer Service Representatives. If you’re passionate about helping customers and desire a flexible work environment, we would love to hear from you. Join us to not only advance your career but to also be part of a company that values community and quality.
FAQs
- What are the working hours for the Customer Service Representative role?
The position is strictly day shift, with specific hours communicated during the hiring process. - Do I need previous experience to apply?
While previous customer service experience is preferred, we welcome applicants willing to learn and grow within the role. - What equipment do I need for WFH?
Employees are required to have a reliable computer, high-speed internet access, and a quiet place to work during shift hours. - Is training provided?
Yes, we provide comprehensive training to ensure you are equipped with the knowledge and skills necessary for success in your role. - How can I apply?
Applicants can submit applications through our official website. Ensure to include a resume and cover letter outlining your relevant experience.
