Industry: Retail and Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
To apply to this job please click the button
Full Job Description
Job Title: Customer Service Associate
Location: Sainsbury, Ferndown
Company: Trustmove
About Trustmove
At Trustmove, we believe in simplifying the moving process for our customers. We provide reliable, transparent service solutions that empower individuals and families to transition smoothly to their new homes. With a focus on customer satisfaction and innovative technology, we have established ourselves as a trusted name in the moving industry. Our team is dedicated, diverse, and passionate about making moving easier—in Montreal, Quebec, and beyond.
Position Overview
Are you looking to make a difference in the customer experience industry? We are currently seeking a Customer Service Associate for our Sainsbury Ferndown location. This role is perfect for individuals who possess strong communication skills and a passion for helping others. As a Customer Service Associate, you will be the first point of contact for customers and play a vital role in ensuring they have a seamless shopping experience.
Key Responsibilities
- Assist customers with inquiries in a friendly and professional manner.
- Provide product recommendations and resolve issues promptly.
- Process transactions accurately and efficiently at the point of sale.
- Maintain a clean and organized work environment.
- Collaborate with team members to ensure customer satisfaction.
- Utilize technology to manage customer transactions and questions.
- Stay informed about product knowledge and promotions.
Requirements
- High school diploma or equivalent is required.
- Previous experience in retail or customer service is preferred.
- Excellent communication and interpersonal skills.
- Ability to handle customer complaints with empathy and professionalism.
- Time management skills and the ability to work in a fast-paced environment.
- Basic computer skills, including familiarity with POS systems.
What We Offer
- Competitive salary and performance bonuses.
- Comprehensive training program to enhance your skills.
- Flexible working hours to support your work-life balance.
- Opportunities for career growth within Trustmove.
- Friendly and inclusive team environment.
- Employee discounts and promotions on products.
Why Sainsbury Ferndown Jobs Are Right for You
This position in our Sainsbury Ferndown jobs section allows you to cultivate valuable skills while working for a reputable company. As our Customer Service Associate, you’ll not only gain experience but also contribute to a positive company culture that values teamwork, customer care, and mutual respect.
How to Apply
If you are ready to be a part of a team that values each member’s contributions and endeavors collectively to succeed, we invite you to apply for the Customer Service Associate position at Sainsbury Ferndown. Click on the application button below and submit your resume and a brief cover letter detailing your interest in this role.
Conclusion
Trustmove is excited to welcome a new Customer Service Associate to our Sainsbury Ferndown location. If you’re enthusiastic about helping others, eager to learn, and passionate about delivering excellent customer service, we encourage you to apply today. Join us in making the moving experience simpler for our clients!
Frequently Asked Questions (FAQs)
- 1. What are the working hours for the Customer Service Associate position?
Our working hours vary and may include evenings and weekends, depending on the store schedule. - 2. Do I need prior experience to apply for this position?
While previous experience in customer service or retail is preferred, we are willing to train motivated candidates. - 3. Is there room for advancement within Trustmove?
Yes! We believe in promoting from within and provide opportunities for career growth. - 4. What type of training will I receive?
You will receive comprehensive training that covers products, customer service best practices, and the use of our point-of-sale system. - 5. What qualities make a great Customer Service Associate?
A great Customer Service Associate is friendly, empathetic, patient, and possesses excellent communication skills.