Industry: Moving and Storage
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
To apply to this job please click the button
Full Job Description
Join Our Team as a Remote Summer Customer Engagement Coordinator!
Are you looking for an exciting remote job summer that allows you to work from the comfort of your home while helping a local business shine? Walker’s Van & Storage has an incredible opportunity for a highly motivated and dedicated individual to join our team as a Customer Engagement Coordinator. Our company, based in North Bay, Ontario, specializes in providing exceptional moving and storage solutions to clients across the region.
About Us
Walker’s Van & Storage prides itself on delivering top-notch moving and storage services in North Bay and its surroundings. With a strong commitment to customer satisfaction and an understanding of the unique needs of our clients, our mission is to provide seamless moving experiences. Our dedicated team ensures every transaction is smooth and every client’s needs are met with professionalism and care.
Position Overview
As a Remote Summer Customer Engagement Coordinator, you will play a pivotal role in our operations by engaging with customers, managing inquiries, and enhancing their overall experience with our company. This remote position is designed for individuals who are enthusiastic about communication, customer service, and working collaboratively towards achieving excellence.
Key Responsibilities
- Respond to customer inquiries via phone, email, and chat promptly and professionally.
- Assist customers with questions regarding services offered, pricing, and scheduling.
- Resolve any issues or concerns efficiently while ensuring customer satisfaction.
- Maintain up-to-date knowledge of our services, policies, and industry trends.
- Collaborate with the operations team to ensure that every customer’s needs are met effectively.
- Gather customer feedback and contribute ideas for service improvements.
- Participate in virtual team meetings and training sessions to enhance your skills.
Who Are We Looking For?
The ideal candidate for the Remote Job Summer position will possess a blend of strong communication skills, problem-solving abilities, and a passion for helping others. We seek dynamic individuals who can thrive in a remote work environment.
Qualifications
- High school diploma or equivalent; further education in business or communications is a plus.
- Previous experience in customer service or a similar role preferred.
- Strong verbal and written communication skills.
- Exceptional organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite and customer relationship management (CRM) software.
- Ability to work independently and as part of a team.
- Comfortable with technology and remote communication tools (Zoom, Slack, etc.).
Why Work at Walker’s Van & Storage?
At Walker’s Van & Storage, we value our employees and strive to create a supportive work environment that fosters growth and development. Here’s what you can expect from our remote job summer role:
- Flexibility: Enjoy the benefits of remote work with a flexible schedule that allows you to balance your personal life.
- Professional Development: Gain hands-on experience in customer engagement and enhance your skills in a real-world setting.
- Collaborative Culture: Be part of a vibrant team passionate about helping each other succeed and improving customer service.
- Competitive Pay: Receive a competitive salary with the potential for bonuses based on performance.
Application Process
If you are ready to embrace this opportunity and make your mark in the moving and storage industry this summer, we encourage you to apply! Please submit your resume along with a cover letter detailing your relevant experience and why you would be a great fit for this remote job summer position.
Conclusion
Walker’s Van & Storage is excited to find a new member for our customer engagement team this summer. If you are looking to enhance your professional skills while being part of a company dedicated to outstanding service, we want to hear from you! Join us in making a difference and providing exceptional support to our clients in North Bay and beyond.
