Industry: Food & Beverage / Call Centre
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
To apply to this job please click the button
Full Job Description
Join Our Team as a Pizza Call Centre Representative!
Are you passionate about pizza and customer service? Do you thrive in a fast-paced environment where every customer interaction is an opportunity to impress? If so, Jack’s Moving has the perfect opportunity for you! We are looking for enthusiastic individuals to join our team in Burnaby, British Columbia, for exciting pizza call centre jobs.
About Us
At Jack’s Moving, we pride ourselves on delivering exceptional service, not just in moving, but also in providing our beloved pizza products. With a commitment to quality and community engagement, we have become a favorite mode of pizza and transportation for residents in Burnaby and surrounding areas. We value our employees and encourage a positive workplace culture that inspires growth and teamwork.
Your Role
As a Pizza Call Centre Representative, your primary responsibility will be to take pizza orders over the phone, assist customers in a friendly manner, and ensure their pizza experiences are enjoyable from the first call through delivery. You will play a vital role in creating a memorable experience for our customers.
Key Responsibilities
- Answer incoming calls in a courteous and professional manner.
- Take accurate pizza orders and input them into our system.
- Provide information about our menu, specials, and promotions.
- Resolve any customer inquiries or concerns promptly and effectively.
- Collaborate with the kitchen and delivery teams to ensure orders are fulfilled accurately and within designated time frames.
- Assist with inventory management by tracking stock levels of pizza ingredients.
- Engage with customers through surveys to enhance service quality.
- Maintain a clean and organized call centre environment.
Who We Are Looking For
We are seeking individuals with a passion for pizza and customer service who want to make a difference in our customer’s day. Ideal candidates should possess the following qualifications:
- High school diploma or equivalent.
- Prior experience in customer service or call centre operations preferred.
- Excellent communication skills; both verbal and written.
- Strong problem-solving abilities and a positive attitude.
- Ability to work well in a team-driven environment.
- Basic computer skills, including familiarity with call centre software.
- A love for pizza; knowledge of menu items is a plus!
Benefits of Working with Us
At Jack’s Moving, we believe that happy employees lead to happy customers. Therefore, we offer a range of benefits aimed at supporting you both professionally and personally:
- Competitive salary with opportunities for performance-based bonuses.
- Flexible working hours to cater to your schedule.
- Employee discounts on our delicious pizzas.
- A supportive and inclusive team culture.
- Opportunities for career advancement within the company.
- Training and development programs to enhance your skills.
- A fun and dynamic working environment with social events.
How to Apply
If you are excited about becoming a part of our team and start your career in pizza call centre jobs at Jack’s Moving, we’d love to hear from you! Please send us your resume and a brief cover letter explaining why you would be a great fit for our team. Applications are accepted on a rolling basis, so don’t wait!
Conclusion
Jack’s Moving is more than just a job; it’s an opportunity to become part of a community built on delivering quality and service excellence. Join us and help create memorable pizza experiences for our customers every day!
We can’t wait to meet you!
Frequently Asked Questions
- What are the working hours for pizza call centre jobs?
We primarily operate in the evenings and weekends to accommodate our customers’ needs. Flexibility in your availability is essential.
- Is prior experience necessary for this position?
While prior experience in a call centre or customer service environment is preferred, we provide comprehensive training for motivated individuals.
- Do you offer full-time or part-time positions?
We offer both full-time and part-time positions to accommodate various schedules.
- What kind of training can I expect?
All new hires will undergo a dedicated training program that includes product knowledge, call handling procedures, and customer service techniques.
- Can I grow within the company?
Absolutely! Jack’s Moving promotes from within and provides opportunities for career advancements to motivated team members.
