Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team at QSL!
QSL, a leading provider of customer solutions in Quebec, is excited to announce new part time jobs in Royston. We are looking for dedicated individuals to fill the role of Customer Service Associate. If you are passionate about helping others and want to work in a supportive environment that fosters growth and development, this position is for you!
About Us
At QSL, we pride ourselves on delivering exceptional customer service and innovative solutions to our clients. With years of experience in the industry, our team is committed to creating positive experiences for both our customers and employees. We recognize that our employees are our greatest asset, and we continuously strive to cultivate an inclusive workplace that values diversity and teamwork.
Position Overview
As a part-time Customer Service Associate, you will be the frontline representative of QSL. You will be responsible for assisting customers with inquiries, providing information about our products and services, and ensuring customer satisfaction through effective communication. This position offers flexible hours, making it perfect for students or those seeking a second job.
Key Responsibilities
- Engage with customers via phone, email, and chat to address inquiries and solve problems.
- Provide accurate information regarding our products, services, and policies.
- Document all customer interactions in our system accurately and promptly.
- Collaborate with team members to enhance the customer experience.
- Follow company guidelines to ensure consistency in messaging.
- Participate in training sessions to keep knowledge up to date.
Qualifications
- High school diploma or equivalent; further education is a plus.
- Previous experience in customer service or a related field is advantageous.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- A positive attitude and willingness to learn.
- Proficient in basic computer skills and experience with CRM software is preferred.
What We Offer
At QSL, we recognize the importance of work-life balance. Our part-time positions are designed to provide flexibility while allowing you to be part of a dynamic team. Here are some of the benefits of working with us:
- Flexible scheduling options to fit your personal and professional commitments.
- Competitive hourly wage with opportunities for bonuses based on performance.
- Comprehensive training program to support your development.
- Friendly and collaborative work environment.
- Employee discounts on company products and services.
- Opportunities for career advancement within the company.
How to Apply
If you are interested in joining our team and starting a fulfilling career with part time jobs in Royston, we encourage you to apply! Please submit your resume along with a cover letter highlighting your relevant experience and why you would be a great fit for our team.
Conclusion
QSL is eager to welcome new talent into our team. We believe that every employee plays a crucial role in our success and are committed to providing a workplace that promotes growth and a sense of belonging. If you are looking for part-time work in Royston, we invite you to join us and make a difference in the lives of our customers.
