Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team at Transdem Sos
Are you looking for part-time jobs in Rickmansworth that offer flexible hours and the opportunity to make a real impact? Transdem Sos is a forward-thinking company dedicated to providing exceptional customer service in the technology sector. We are currently seeking motivated, friendly, and reliable individuals to join our Customer Support Team as Part-Time Customer Support Associates. If you’re passionate about helping others and looking for a role that fits your schedule, this position could be perfect for you!
About Us
Transdem Sos is a leading technology support firm headquartered in Rickmansworth, Quebec. With years of experience in delivering high-quality service to our clients, we pride ourselves on our commitment to innovation and customer satisfaction. Our team fosters a supportive and inclusive environment that encourages professional growth and development, ensuring our staff is equipped with the tools and resources needed to excel. Join us as we continue to make strides in customer service excellence!
Position Overview
As a Part-Time Customer Support Associate, you will be the first point of contact for our clients. Your primary responsibilities will include assisting customers with inquiries, troubleshooting issues, and providing solutions in a timely manner. Our ideal candidate will be a great communicator with a knack for problem-solving.
Key Responsibilities
- Handle customer inquiries and support requests via phone, email, and chat.
- Provide accurate information regarding products and services.
- Troubleshoot and resolve customer issues efficiently.
- Document and track customer interactions in our database.
- Collaborate with team members to improve service delivery.
- Assist in identifying areas for process improvement.
- Stay up-to-date with product knowledge and industry trends.
Qualifications and Skills
- High school diploma or equivalent; any additional education in customer service or a related field is a plus.
- Prior experience in customer support or related role is preferred.
- Strong communication skills, both verbal and written.
- Excellent problem-solving abilities and a patient, friendly demeanor.
- Proficient in using computer software and databases.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Flexibility to work various shifts, including weekends and evenings.
Why Work With Us?
- Flexible part-time hours that allow for work-life balance.
- An inclusive and supportive working environment.
- Opportunities for professional development and training.
- Competitive hourly wage with potential for bonuses based on performance.
- Access to company-sponsored events and team-building activities.
- Potential for career growth within a thriving organization.
Work Environment
You will be part of a dynamic and diverse team that collaborates closely to support our clients. Our office is located in Rickmansworth, providing a friendly and engaging workspace. We believe in maintaining a balance between productivity and enjoyment, encouraging creativity and camaraderie among our staff.
Application Process
If you are ready to take the next step in your career and join a team that values innovation and customer satisfaction, we would love to hear from you! Please prepare your resume and a cover letter highlighting your relevant experience and explaining why you would be a great fit for this position.
Conclusion
This part-time job in Rickmansworth offers a unique opportunity to grow your career in the customer service industry while enjoying a flexible schedule. At Transdem Sos, we value our employees and are committed to providing an environment where they can thrive. Don’t hesitate—apply today and embark on a rewarding journey with us!
