Industry: Customer support
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team at Remorquage Jolicoeur!
Are you searching for part-time jobs in Mohali Sector 67 that offer flexibility, growth, and a great working environment? Look no further! Remorquage Jolicoeur is excited to announce an opportunity to join our dynamic team as a Customer Support Representative. We pride ourselves on providing exceptional towing and roadside assistance services, and we’re looking for dedicated individuals to help us deliver outstanding customer experiences.
About Us
Remorquage Jolicoeur, based in Joliette, Quebec, has established a reputation for excellence in the towing industry. We are dedicated to ensuring the safety and satisfaction of our clients through our reliable services and our commitment to professionalism. At Remorquage Jolicoeur, we value our team members and strive to create a supportive and collaborative work environment. As we expand our operations into new markets, we need passionate individuals to join us in delivering exemplary service.
Job Responsibilities
As a Customer Support Representative at Remorquage Jolicoeur, your main responsibilities will include:
- Responding promptly to customer inquiries via phone, email, and social media.
- Assisting customers with service requests and providing detailed information about our towing services.
- Handling complaints and resolving issues in a professional and courteous manner.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with team members to ensure a seamless customer experience.
- Updating customer information and service records in our database.
- Participating in training sessions to enhance your knowledge of our services.
Why Join Us?
Choosing Remorquage Jolicoeur means becoming a part of a team that values its employees. Here are some perks of working with us:
- Flexible Hours: Enjoy a schedule that fits your lifestyle. We offer various shifts to accommodate your availability.
- Competitive Pay: We offer an attractive hourly wage and performance-based bonuses.
- Training Opportunities: Receive comprehensive training to help you excel in your role and advance within the company.
- Supportive Team Culture: Become part of a friendly and collaborative team where your contributions are valued.
- Employee Discounts: Take advantage of discounts on our towing services for friends and family.
Qualifications
To be successful in this role, candidates should possess the following qualifications:
- High school diploma or equivalent; higher education preferred.
- Excellent verbal and written communication skills.
- Strong customer service skills, with a friendly and professional demeanor.
- Ability to handle challenging situations with patience and composure.
- Proficient in computer applications, including Microsoft Office and CRM software.
- Ability to work independently and as part of a team.
- Available to work evenings, weekends, and holidays as needed.
How to Apply
If you are interested in this exciting opportunity to secure part-time jobs in Mohali Sector 67, we would love to hear from you! Please submit your resume along with a cover letter detailing your relevant experience and why you would be a good fit for our team. We are committed to building a diverse workforce and welcome applications from qualified individuals of all backgrounds.
Conclusion
Joining Remorquage Jolicoeur as a Customer Support Representative is an excellent opportunity for anyone seeking part-time jobs in Mohali Sector 67 that offer flexibility, growth, and a supportive environment. If you are ready to take the next step in your career and make a difference in the lives of our customers, we look forward to receiving your application!
FAQs
- Q1: What are the typical hours for this part-time position?
A1: We offer flexible scheduling, with shifts that can be accommodated according to your availability. - Q2: Do I need previous customer service experience to apply?
A2: While previous experience is preferred, we are happy to train motivated candidates who demonstrate excellent communication skills and a service-oriented attitude. - Q3: Is there potential for advancement within the company?
A3: Yes! We believe in promoting from within and providing our team members with opportunities for growth and development. - Q4: What is the pay range for this role?
A4: We offer competitive hourly wages based on experience, with additional performance-based incentives available. - Q5: Will there be training provided?
A5: Absolutely! We provide comprehensive training to ensure you have the tools and knowledge necessary to succeed in your role.
