Industry: Moving Services
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
To apply to this job please click the button
Full Job Description
Join AIM Toronto Movers as a Customer Support Specialist!
Are you looking for online jobs cvs that offer flexibility, diverse tasks, and opportunities for professional growth? AIM Toronto Movers is looking for a dedicated and motivated individual to join our team in North York, Ontario, as a Customer Support Specialist.
About Us
AIM Toronto Movers is one of the leading moving companies in the Greater Toronto Area, specializing in residential and commercial moving services. Our commitment to customer satisfaction, reliability, and professionalism has earned us a stellar reputation in the industry. We pride ourselves on our transparent communication and dedicated service, ensuring our customers have a seamless moving experience. As we expand our operations, we are excited to bring on board talent that embodies our values and mission.
Position Overview
Job Title: Customer Support Specialist
Location: North York, Ontario (remote work available)
Employment Type: Full Time, Part-Time, or Contract
As a Customer Support Specialist, you will play an essential role in connecting customers with our services and assisting them in navigating our online platform. Your primary responsibilities will include answering inquiries, providing information, and guiding customers through the moving process.
Key Responsibilities
- Respond promptly to customer inquiries through various online channels (live chat, emails, and social media).
- Assist customers in filling out online job applications and creating their online jobs cvs.
- Provide accurate information about our services, including rates, options, and timelines.
- Guide customers through the booking process, troubleshooting any issues that arise.
- Maintain a comprehensive knowledge of our services, policies, and promotions.
- Collaborate with the operations team to ensure customer requirements are met.
- Record customer interactions and update records in our CRM system.
- Lead initiatives to improve customer satisfaction and address feedback effectively.
Qualifications
The ideal candidate will possess the following qualifications:
- High school diploma or equivalent (Bachelor’s degree preferred).
- 2+ years of experience in customer service or a related field.
- Strong written and verbal communication skills.
- Ability to work independently and handle multiple tasks simultaneously.
- Proficiency in using CRM software and Microsoft Office Suite.
- Experience with online platforms and understanding of how to assist customers with their online jobs cvs.
- Problem-solving skills and a positive attitude.
- Availability to work flexible hours, including weekends if needed.
Why Join AIM Toronto Movers?
At AIM Toronto Movers, we recognize that our employees are our greatest asset. We are committed to providing a supportive and inclusive workplace that fosters professional development. Here’s what we offer:
- Competitive salary and benefits package.
- Opportunities for skills training and advancement.
- A flexible work environment with remote options.
- Inclusive company culture with team-building activities.
- Employee discounts on our services.
How to Apply
If you’re ready for a rewarding career opportunity that allows you to assist customers in their moving journey while working with an industry leader, we encourage you to apply! Please submit your CV highlighting your relevant experience and a cover letter explaining why you would be a great fit for our team.
Conclusion
Join us at AIM Toronto Movers and be a part of a team driven by excellence, customer service, and community engagement. Take the first step towards a fulfilling career that fits your lifestyle and aspirations. We look forward to reviewing your application!
