Industry: Moving and Logistics
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Job Advertisement: Customer Support Assistant (Part-Time)
Company: Ottawa Valley Movers
Location: Remote (Ottawa, Ontario)
Position: Customer Support Assistant
Hours: 10 hours a week
About Us
At Ottawa Valley Movers, we pride ourselves on delivering unparalleled moving services throughout the beautiful Ottawa area. As a reputable moving company known for our reliability and exceptional customer service, we strive to make every relocation as seamless as possible. Our team is passionate about helping individuals and families transition into new chapters of their lives with ease. We’re now looking to expand our services with a dedicated part-time Customer Support Assistant to join our remote team.
Position Overview
We are seeking a motivated and professional Customer Support Assistant to help us provide excellent service to our valued clients. This is an exciting opportunity for individuals looking for online jobs 10 hours a week. You will play a crucial role in ensuring that our customers receive timely assistance and have a positive experience with our company.
Key Responsibilities
- Respond to customer inquiries via email, chat, and social media in a timely and friendly manner.
- Assist customers with booking moving services and provide information about packages and pricing.
- Maintain accurate records of customer interactions and follow up as necessary.
- Collaborate with other team members to resolve any customer issues effectively.
- Identify and report common customer issues to help improve our services.
Qualifications
- Strong verbal and written communication skills.
- Ability to interact effectively with customers and team members.
- Experience in customer service or support roles, preferably in an online environment.
- Proficiency in using various online communication tools.
- High level of organization and attention to detail.
- A strong sense of empathy and patience with customer concerns.
What We Offer
- A supportive and flexible work environment that values work-life balance.
- The opportunity to work remotely from the comfort of your home.
- Training and resources to help you succeed in your role.
- A team-oriented culture that encourages collaboration and growth.
- Competitive hourly pay for your contributions.
Working Hours
This part-time position requires a commitment of just 10 hours a week, offering you the flexibility to balance other commitments while working for a dynamic company. Specific working hours can be flexible and arranged to accommodate your schedule.
Conclusion
If you are looking for a part-time role that aligns with your lifestyle while offering the chance to grow in a supportive environment, we would love to hear from you. This is your chance to become part of a team that is dedicated to making a positive impact in the moving industry. Apply today to start your journey with Ottawa Valley Movers!
Frequently Asked Questions (FAQs)
- 1. What are the working hours for this position?
The role requires only 10 hours a week, and hours can be flexible to fit your schedule. - 2. Is prior experience necessary?
While experience in customer service is helpful, we are open to training the right candidate. - 3. What kind of training will be provided?
We will provide training on our systems, communication tools, and best customer service practices. - 4. Can I work from anywhere?
Yes, this position is entirely remote, allowing you to work from the comfort of your own home. - 5. What qualities are you looking for in a candidate?
We are looking for someone with strong communication skills, a customer-oriented mindset, and a proactive approach to problem-solving.
