Industry: Traffic Management Equipment
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join SENTINEL Pole & Traffic Equipment: Your Gateway to an Online Job for PWD
At SENTINEL Pole & Traffic Equipment, we believe in creating an inclusive and versatile workplace that empowers every individual, regardless of their abilities. We are located in Mississauga, Ontario, and specialize in providing top-quality equipment and solutions for traffic management and safety. As part of our commitment to inclusivity, we are thrilled to announce an exciting opportunity for individuals with disabilities (PWD) to join our team in a meaningful online job for PWD.
About Us
SENTINEL Pole & Traffic Equipment was founded with a vision to enhance road safety and efficiency. We offer a wide range of products, from traffic lights to poles and accessories, all designed to meet the needs of municipalities and private entities across the region. Our dedicated team works tirelessly to ensure that our solutions are of the highest quality, while also maintaining a focus on customer service and innovation.
In alignment with our core values, we are excited to expand our workforce to include talented individuals from all walks of life. We are looking for enthusiastic team members who are ready to make a difference. Our commitment provides not just a job, but a career path that allows for personal and professional growth.
Position Summary
The Online Customer Service Representative position is a fantastic opportunity for individuals with disabilities to play a crucial role in our operations. As a member of our team, you will provide exceptional service to our clients by assisting them with inquiries, managing orders, and ensuring a seamless experience with our products.
Key Responsibilities
- Respond to customer inquiries received via email, chat, and social media in a timely and professional manner.
- Process customer orders and maintain accurate records of transactions.
- Provide product information and support to customers, helping them make informed decisions regarding their purchases.
- Collaborate with other departments to resolve customer issues and streamline processes.
- Assist in updating the company website with new product releases and information.
- Participate in team meetings and contribute ideas to improve customer service delivery.
Preferred Qualifications
- High school diploma or equivalent; additional qualifications in customer service are a plus.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Familiarity with customer service software and tools.
- Basic computer skills with proficiency in Microsoft Office.
- Experience in the traffic equipment industry is an asset, but not necessary.
What We Offer
- A supportive, inclusive work environment that values diversity and work-life balance.
- Flexible working hours to accommodate personal routines and schedules.
- Opportunities for professional development and career advancement.
- Competitive salary with benefits package, including health and dental coverage.
- The chance to be part of a team that is dedicated to making a positive impact in the community.
Why Work with Us?
At SENTINEL, we understand that a diverse workforce leads to innovation and creativity. By fostering an environment where every team member feels valued, we not only improve our company’s morale, but also enhance our service to customers. The position of Online Customer Service Representative aligns with our mission to create accessible job opportunities for all individuals, especially those with disabilities.
We believe everyone deserves a chance to excel, contribute, and be recognized for their talents. Our commitment to providing an inclusive workplace culture and meaningful work allows employees to thrive in their roles while making a substantial contribution to the safety and efficiency of our roads.
Application Process
If you are passionate about providing excellent customer service, eager to learn, and ready to contribute to a positive working environment, we want to hear from you!
How to Apply
- Prepare your updated resume highlighting your relevant skills and experiences.
- Write a cover letter explaining your motivation to apply for the online job for PWD and how your unique background can add value to our team.
- Submit your application via our careers page by [insert application submission method].
- Shortlisted candidates will be contacted for an interview.
Conclusion
Joining SENTINEL Pole & Traffic Equipment as an Online Customer Service Representative provides you with the opportunity to pursue a fulfilling career while being part of a progressive and inclusive organization. Together, we can reshape the future of traffic management and road safety. Take the first step toward a rewarding career by applying today!
