Industry: Transportation and Towing
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as a Virtual Assistant at City Wide Towing
Are you looking for a virtual assistant job that allows you to make a real impact within a dynamic company? Look no further! City Wide Towing is excited to announce an opening for a Virtual Assistant position. We are a leading towing service in Calgary, Alberta, known for our dedication to providing timely and professional assistance to our customers.
About Us
City Wide Towing has been serving the Calgary community for over a decade, offering reliable towing services and roadside assistance. Our team takes pride in delivering exceptional customer service, and we understand that our success is built on the dedication of our employees. We cherish a collaborative work environment where every team member is valued, and we strive to offer growth opportunities and professional development.
Job Summary
As a Virtual Assistant at City Wide Towing, you will play a pivotal role in streamlining our operations and enhancing the customer experience. Your primary responsibilities will include administrative tasks, customer interaction, scheduling, and assisting our team with various functions. This is an excellent opportunity for individuals who are organized, detail-oriented, and eager to contribute to a growing organization.
Key Responsibilities
- Manage scheduling and appointments for the towing team to ensure timely service delivery.
- Provide administrative support, including data entry, document management, and office organization.
- Respond to customer inquiries via phone, email, and social media platforms, providing top-notch service and support.
- Assist with billing processes and ensure that all invoices are accurate and sent promptly.
- Maintain and update records in the company database, ensuring data accuracy and security.
- Support marketing initiatives by preparing and sharing content for social media and other promotional channels.
- Assist in overseeing projects and follow up with team members to ensure tasks are completed efficiently.
- Help with special projects as needed and provide solutions to enhance business operations.
Qualifications
- Proven experience as a virtual assistant or in a similar administrative role.
- Strong organizational and multitasking abilities, able to prioritize tasks and meet deadlines.
- Excellent communication skills, both written and verbal, with a professional phone demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with virtual collaboration tools like Zoom or Slack.
- Experience with customer service and knowledge of the towing and automotive industry is a plus.
- Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills.
Benefits
At City Wide Towing, we value our employees and offer a range of benefits to keep you happy and motivated, including:
- Competitive salary and performance-based incentives.
- Flexible working hours with the option for remote work.
- Opportunities for professional development and growth within the company.
- A supportive team environment with a focus on work-life balance.
- Healthcare benefits including medical, dental, and vision coverage.
Why Apply?
If you are looking for a virtual assistant job that offers flexibility, opportunities for growth, and a chance to be part of a team that makes a difference in the community, we would love to hear from you. City Wide Towing is committed to fostering a diverse and inclusive workplace where every team member can thrive.
How to Apply
We invite you to apply and become part of our dedicated team at City Wide Towing. If you are ready to take the next step in your career and join a company that values excellence and teamwork, submit your application today. Please prepare a resume and a cover letter highlighting your relevant experience and skills.
Conclusion
We are excited to welcome a new Virtual Assistant to our City Wide Towing family. If you are passionate about helping others and have the skill set required for this role, we want to hear from you! Join us in our mission to provide excellent service throughout Calgary – apply now!
