Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team: Remote Jobs for 10th Students Online at Two Small Men with Big Hearts
Are you a 10th-grade student looking for an exciting opportunity to gain real-world experience while working from the comfort of your home? Two Small Men with Big Hearts, a leading moving company based in Edmonton, Alberta, is thrilled to announce an opening for a Remote Customer Support Assistant position tailored for 10th-grade students. Here at Two Small Men, we believe in nurturing young talent and providing them with a platform to grow.
About Two Small Men with Big Hearts
Established with a clear vision to provide extraordinary moving services, our company has built a stellar reputation based on our core values of integrity, care, and compassion. Our team, known for their “big hearts,” continually strives to give back to the community and support our clients with a smile. We take pride in being more than just moving helpers; we are a family committed to making each client’s experience pleasant and stress-free. We understand that every move is more than just transporting items; it’s about transitioning lives. Let’s help you step into a rewarding opportunity within our caring environment!
The Role: Remote Customer Support Assistant
As a Remote Customer Support Assistant, you will play a crucial role in our team by assisting with customer inquiries and ensuring a seamless experience for our clients. This position is designed to be flexible, allowing you to balance your schoolwork and personal commitments. You will gain invaluable skills and connect with a supportive team that wants to help you succeed.
Key Responsibilities
- Respond to customer inquiries through email and chat in a timely and professional manner.
- Assist customers with questions regarding our moving services, pricing, and availability.
- Document customer interactions accurately in our database.
- Collaborate with team members to resolve customer issues effectively.
- Provide feedback on customer concerns to improve our services.
- Participate in weekly meetings to share insights and contribute to team discussions.
Who We’re Looking For
This position is perfect for 10th-grade students who are eager to learn and contribute. We seek candidates who demonstrate:
- Excellent communication skills, both written and verbal.
- A friendly and positive attitude.
- Strong organizational skills with attention to detail.
- The ability to work independently as well as part of a team.
- Basic computer skills with familiarity in email and online communication tools.
- A willingness to learn and adapt to new procedures.
Flexible Schedule
Understanding that education is a priority, we offer a flexible work schedule that allows you to choose hours that work around your classes and study time. Our goal is to create a supportive environment where you can thrive both academically and professionally.
Compensation
The role of Remote Customer Support Assistant is compensated competitively. You will receive:
- A starting hourly wage that meets industry standards.
- Opportunities for performance-based bonuses over time.
- Potential for career advancement within our company as you grow your skills.
Why Work with Us?
At Two Small Men with Big Hearts, we prioritize creating a friendly and inclusive work environment. Here are just a few reasons to join our team:
- Skill Development: Receive training and mentoring to develop your customer service skills and enhance your resume.
- Supportive Culture: Work in a team-oriented atmosphere where your contributions are valued.
- Community Engagement: Be part of a company that regularly engages in community service and charitable events.
- Networking Opportunities: Meet professionals in the moving industry and build connections that could benefit you in the future.
How to Apply
If you’re ready to take your first steps into the professional world with a caring company, we would love to hear from you! To apply, please prepare the following:
- A brief cover letter explaining why you’re interested in this position.
- Your resume detailing your academic achievements and any previous experience.
Send your application to our hiring team through the designated application portal. We look forward to potentially welcoming you to our Two Small Men family!
Conclusion
Overall, this is a fantastic opportunity for 10th-grade students looking for online jobs that allow you to gain valuable experience while working flexible hours. Join us at Two Small Men with Big Hearts and become part of a team dedicated to making a difference, both in the lives of our customers and in your professional journey.
Frequently Asked Questions (FAQs)
- 1. What are the working hours for this position?
The position offers flexible hours, allowing you to choose shifts that fit around your classes and personal commitments.
- 2. Is there an age requirement to apply for this role?
Yes, applicants must be 15 years or older to qualify for this position.
- 3. Do I need prior experience in customer service to apply?
No prior experience is required. We welcome motivated individuals willing to learn and grow.
- 4. Can I work full-time during summer while studying part-time during the school year?
Absolutely! We encourage students to work full-time during summer breaks and adjust their hours during the school year.
- 5. Are there opportunities for advancement in the company?
Yes! We believe in promoting from within and provide opportunities for career development based on performance.
