Industry: Customer Service
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join UniSignal as a Remote Customer Support Specialist
Are you looking for jobs at sitel work from home? UniSignal, a leader in providing high-quality customer solutions, is excited to announce an opening for a Remote Customer Support Specialist. Our company is dedicated to fostering a supportive workplace that empowers employees with flexibility, growth opportunities, and a collaborative team atmosphere. As a valued member of our team, you will directly impact the customer experience while enjoying the benefits of working from the comfort of your own home.
About Us
At UniSignal, we pride ourselves on delivering exceptional services to our clients across various industries. Based in Brossard, Quebec, we have built a reputation for excellence by focusing on innovation, integrity, and teamwork. We understand the importance of work-life balance and strive to create a culture where employees can thrive both personally and professionally. Our team is passionate about providing unparalleled customer support, and we are looking to expand our workforce with dedicated individuals who share our vision.
Position Overview
As a Remote Customer Support Specialist at UniSignal, you will be responsible for:
- Assisting customers with inquiries regarding our products and services through various communication channels, including chat, email, and phone.
- Resolving customer issues in a timely and efficient manner while maintaining a high level of professionalism.
- Providing feedback and insights to management regarding customer concerns and potential areas for improvement.
- Utilizing our CRM software to track customer interactions and ensure accurate record-keeping.
- Participating in continuous training and development sessions to enhance your communication and problem-solving skills.
- Collaborating with team members to create a seamless customer experience.
Why Join Us?
UniSignal offers a dynamic work environment that emphasizes flexibility and growth. By joining our team, you will benefit from:
- Competitive salary and performance-based bonuses.
- Comprehensive training program to prepare you for success.
- Opportunities for career advancement within a rapidly expanding company.
- Access to tools and resources that support your professional development.
- The flexibility of a remote position that allows for a healthy work-life balance.
- A supportive and inclusive company culture.
Qualifications
The ideal candidate for the Remote Customer Support Specialist position will have:
- High school diploma or equivalent; a degree in a related field is a plus.
- Previous customer service experience, preferably in a remote setting.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Familiarity with CRM systems and customer service software.
- Proficiency in English; bilingualism (French) is a significant asset.
How to Apply
If you are ready to embark on an exciting career with UniSignal and are seeking jobs at sitel work from home, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and why you would be a great fit for our team. We look forward to reviewing your application and hopefully welcoming you to UniSignal!
Conclusion
At UniSignal, we know that our team is our greatest asset. As a Remote Customer Support Specialist, you will play a key role in shaping our customer interactions while enjoying the benefits of a work-from-home position. Don’t miss the chance to join a forward-thinking company that values your contributions and invests in your professional development. Apply today to start your journey with us!
FAQs
- What does a typical day look like as a Remote Customer Support Specialist?
As a Remote Customer Support Specialist, your day will consist of assisting customers, resolving inquiries, and collaborating with team members to ensure a seamless experience. - Are there opportunities for advancement within the company?
Yes, UniSignal values employee growth and offers various career advancement opportunities within the company. - What tools and software will I be using?
You will primarily use our CRM system, communication tools, and other software that assist in providing excellent customer service. - Is training provided for new employees?
Absolutely! We provide comprehensive training to ensure you are equipped with the skills needed for the role. - Do I need to be bilingual to apply?
Bilingualism (English and French) is an asset, but not mandatory. We welcome applicants with strong English communication skills.
