Industry: Information Technology
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Job Title: IT Help Desk Specialist – Part Time
Location: Concord, Ontario
About Us
At GetMovers, we pride ourselves on providing top-notch moving services across Canada. Based in Concord, Ontario, our commitment to customer satisfaction sets us apart in the industry. We leverage technology to facilitate smoother moves for our clients. As we continue to grow, we are looking for talented individuals to join our team in various roles, including our latest opening for IT Help Desk Specialist – part time.
Position Overview
If you are looking for challenging and rewarding IT help desk part time jobs, then look no further! We are seeking a competent and passionate IT Help Desk Specialist to support our internal teams and ensure our technical resources are functioning optimally. The right candidate should possess a combination of technical knowledge and excellent customer service skills, able to assist our staff with their IT needs.
Key Responsibilities
- Provide first-level assistance and technical support for IT-related issues, both hardware and software.
- Respond to support inquiries via phone, email, and in-person, maintaining a customer-oriented approach.
- Diagnose and troubleshoot technical issues for team members, delivering solutions that ensure business continuity.
- Assist with the setup and configuration of computer systems, printers, and other networked devices.
- Document troubleshooting steps and resolutions in our support ticketing system.
- Collaborate with other IT team members to escalate complex issues and implement solutions.
- Participate in IT projects as required, potentially assisting with system upgrades and installations.
Qualifications
- High school diploma required; a degree in Information Technology or related field preferred.
- 1+ years of experience in an IT support role, preferably in a help desk environment.
- Strong understanding of operating systems (Windows, macOS) and basic networking concepts.
- Excellent communication skills, with a focus on customer service.
- Ability to diagnose problems quickly and efficiently.
- Familiarity with ticketing systems and remote support tools is a plus.
Working Conditions
- This position is part-time, with flexibility depending on availability. We are open to discussing hours that would work best for you.
- Work is primarily in an office environment in Concord, Ontario.
- Potential cross-training opportunities to grow your skills within the IT department.
Why Join GetMovers?
- Gain valuable experience within the IT field and develop your technical skills.
- Work in a supportive and collaborative environment that values training and professional development.
- Flexible working hours suited to your availability.
- Participate in team-building activities and company events designed to foster a fun workplace culture.
- Competitive hourly wage with potential for increased pay upon performance reviews.
Conclusion
If you are an enthusiastic IT professional looking for IT help desk part time jobs with a reputable company, GetMovers is the place for you! We are excited to bring in a motivated individual who is ready to contribute to our innovative team. Join us today and help us deliver the exceptional service our clients have come to expect from us!
