Industry: Hospitality
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
To apply to this job please click the button
Full Job Description
Join Our Team as a Hotel Clerk at Boxit
Welcome to Boxit! We are a dynamic and innovative hotel located in the vibrant city of Toronto, Ontario. Our mission is simple: to provide every guest with an unforgettable experience, marked by unparalleled service, comfort, and hospitality. If you are passionate about the hospitality industry and are looking for an exciting opportunity in hotel clerk jobs, then Boxit is the perfect place for you!
About Us
Boxit is a premier hotel known for its commitment to guest satisfaction and quality service. We pride ourselves on creating a welcoming atmosphere that encourages relaxation and enjoyment. Our dedicated team works together to ensure that every guest feels right at home, no matter where they come from. We believe that our success comes from our talented staff, and we are constantly looking to add passionate individuals to our team.
Position Overview
As a Hotel Clerk at Boxit, you will play a vital role in ensuring a seamless and enjoyable experience for our guests. You will be the first point of contact for guests upon their arrival, and your responsibilities will include managing check-ins and check-outs, answering inquiries, and providing concierge services to enhance the overall guest experience.
Key Responsibilities
- Welcome guests warmly upon arrival, creating a memorable first impression.
- Efficiently manage the check-in and check-out process.
- Maintain accurate records in our booking system and manage reservation inquiries.
- Provide information about hotel services, local attractions, and events.
- Resolve guest complaints and service issues promptly and professionally.
- Assist with various administrative tasks as needed, including answering phone calls and responding to emails.
- Collaborate with other hotel departments, such as housekeeping and maintenance, to ensure enhanced guest satisfaction.
- Ensure the lobby and front desk areas are clean and well-maintained at all times.
Qualifications
- High school diploma or equivalent; some college education preferred.
- Previous experience in hotel clerk jobs or customer service roles is a plus.
- Excellent verbal and written communication skills.
- Ability to multitask and remain organized in a fast-paced environment.
- Strong problem-solving skills and a customer-oriented mindset.
- Proficiency in computer systems and hotel management software.
- Availability to work evenings, weekends, and holidays as required.
What We Offer
At Boxit, we value our employees and offer several benefits to support your career and personal growth:
- Competitive salary and performance-based incentives.
- Comprehensive training programs to develop your skills.
- Opportunities for career advancement within a growing company.
- A positive and supportive work environment.
- Employee discounts on hotel stays and amenities.
- Health and wellness benefits, including medical and dental coverage.
Company Culture
Boxit prides itself on a culture of innovation, excellence, and inclusivity. We celebrate diversity and aim to create a workplace that reflects the communities we serve. Our team members are encouraged to share their ideas and contribute to making Boxit an even better place to work. We believe that a happy team leads to happy guests!
How to Apply
If you share our passion for providing exceptional guest experiences and are excited about hotel clerk jobs at Boxit, we want to hear from you! Please submit your resume along with a cover letter outlining your relevant experience and explaining why you are the ideal candidate for this position.
Boxit is an equal-opportunity employer and welcomes applications from all qualified individuals.
Conclusion
Joining the Boxit team means being part of a hospitality family who is dedicated to excellence and service. If you are looking for a fulfilling career where every day brings new challenges and opportunities, apply today for our hotel clerk position. We look forward to welcoming you to Boxit in Toronto!
