Industry: Moving and transportation services
Employment Type: Full Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Position Title: Facebook Moderator
Company: Demenagement Alfa
Location: Montreal, Quebec
About Us
Demenagement Alfa is a leading moving company based in Montreal, specializing in residential and commercial relocations. With a strong commitment to providing excellent customer service and efficient moving solutions, we aim to make every relocation as seamless as possible. Our team prides itself on professionalism, reliability, and customer satisfaction. As we continue to grow, we are looking to enhance our digital presence and engagement with our clients through social media, particularly on Facebook.
Job Description
As a Facebook Moderator, you will play a crucial role in fostering a positive online community around the brand of Demenagement Alfa. You will be responsible for managing our Facebook page, interacting with our followers, handling inquiries, and moderating conversations to ensure they are respectful and constructive. This position provides an excellent opportunity for individuals who are passionate about social media and customer engagement.
Key Responsibilities
- Monitor and manage the company’s Facebook page, responding to comments, messages, and inquiries in a timely manner.
- Engage with our community by initiating conversations and encouraging discussions related to moving services and industry-related topics.
- Moderate user-generated content to ensure compliance with community guidelines and company policies.
- Identify and address potential issues within the community, escalating them to management when necessary.
- Collaborate with the marketing team on content creation and promotional campaigns to enhance engagement.
- Analyze engagement metrics and provide insights for improving community interactions.
- Stay updated on the latest trends in social media, particularly within the moving industry, to attract new clients.
What We Offer
- Competitive salary with opportunities for performance-based bonuses.
- Flexible working hours and the possibility of remote work.
- A vibrant company culture that values creativity, collaboration, and personal growth.
- Training and development programs to enhance your skills in social media moderation.
- An opportunity to work within a passionate team dedicated to customer satisfaction.
Qualifications
- Proven experience in a social media moderation role or related field.
- Excellent written and verbal communication skills in English (French is a plus).
- Thorough understanding of Facebook’s features and community standards.
- Strong problem-solving skills and the ability to remain calm under pressure.
- Ability to work independently and manage time effectively.
- Familiarity with social media analytics tools.
Why Work with Us?
Join a passionate and enthusiastic team that is dedicated to providing exceptional moving services and building a positive online community. In the Facebook moderator job, you will have the chance to shape the online presence of Demenagement Alfa and make a real difference in how we interact with our clients and prospects. Your creativity and insights will contribute significantly to our marketing efforts and overall brand image.
Conclusion
If you are looking for a rewarding career opportunity and have a knack for engaging with people on social media platforms, we encourage you to apply for our Facebook Moderator position. At Demenagement Alfa, we believe in fostering talent and providing our employees with the support they need to thrive in their roles. Help us build a strong community and take part in our mission to make moving stress-free and enjoyable for everyone.
FAQs
1. What are the working hours for the Facebook Moderator position?
The working hours are flexible, but you will be expected to monitor the Facebook page during peak hours, including evenings and weekends as needed.
2. Is this position remote or in-office?
This position offers the flexibility of remote work, but candidates must be located within Quebec.
3. Are there opportunities for career advancement within the company?
Yes, Demenagement Alfa encourages professional development, and high-performing employees can explore various career paths within the organization.
4. Do I need to have prior experience in the moving industry?
No prior experience in the moving industry is necessary, but a passion for learning about our services is essential.
5. What are the ideal qualifications necessary for this role?
We look for candidates with proven experience in social media moderation, strong communication skills, and the ability to engage with diverse audiences effectively.
