Industry: Logistics and Transportation
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Demenagement Domus as a Dasher Support Specialist in Montreal
Are you passionate about providing exceptional support and ensuring seamless logistics for a dynamic team? Demenagement Domus is excited to announce our search for enthusiastic individuals to fill dasher support jobs in our vibrant city of Montreal, Quebec. Our commitment to excellence and customer satisfaction drives our mission, and we believe that strong support for our dashers is paramount to our success.
About Us
At Demenagement Domus, we specialize in professional moving services tailored to meet the unique needs of our clients. Established in the heart of Montreal, our company has quickly become a trusted name in the industry, known for our reliability, efficiency, and commitment to customer satisfaction. Our talented team of movers, logistics coordinators, and support professionals work seamlessly together to deliver an exceptional moving experience. We believe every employee plays a vital role in our success, and that is why we value and invest in our team members. Join us and become a crucial part of our mission!
Position: Dasher Support Specialist
As a Dasher Support Specialist, you will be at the forefront of our company’s commitment to providing world-class support to our dashers. Your role will be to assist, guide, and empower our dashers to ensure they have the resources and support necessary to thrive in their positions. This includes providing timely assistance, resolving any issues, and fostering a positive working environment.
Key Responsibilities
- Act as the first point of contact for dashers, providing assistance and support during their work shifts.
- Respond swiftly to inquiries and resolve issues presented by dashers efficiently.
- Guide dashers on best practices and policies to ensure they are informed and confident in their roles.
- Collect feedback from dashers to continuously improve our support systems and processes.
- Utilize our internal tools and software to track dasher performance and address any concerns.
- Coordinate with logistics and management teams to enhance operational efficiency and support for dashers.
- Provide training sessions for new dashers to ensure they are well-equipped to perform their duties.
- Maintain updated knowledge of company policies, benefits, and resources available to dashers.
Qualifications
- High school diploma or equivalent; further education in customer service or logistics is a plus.
- Proven experience in customer support or related fields, preferably within logistics or transportation.
- Strong communication skills, both verbal and written, in English and French is a significant advantage.
- Demonstrated problem-solving abilities and a passion for helping others.
- Excellent organizational skills with attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks effectively.
- Proficient in using technology and software applications relevant to the role.
Why Join Us?
At Demenagement Domus, we believe in creating a supportive and enriching workplace environment. By joining our team as a Dasher Support Specialist, you will enjoy:
- A competitive salary with performance-based incentives.
- Comprehensive health and wellness benefits.
- Ongoing training and development opportunities.
- A positive and inclusive workplace culture.
- The chance to make a significant impact on our dashers and the overall operations of the company.
Work Location
This position is based in our Montreal office, where we maintain a collaborative and dynamic work culture that values teamwork and innovation. As a Dasher Support Specialist, you will play a crucial role in ensuring our dashers feel supported and empowered to deliver outstanding service to our clients.
Conclusion
If you are a proactive, customer-focused individual seeking an opportunity to make a meaningful contribution to the logistics industry, we invite you to apply for the Dasher Support Specialist role at Demenagement Domus. Your contributions will help us continue to set the industry standard for moving services in Montreal. We are excited to hear from passionate candidates ready to join our dedicated team!
FAQs
- What is the work schedule for the Dasher Support Specialist position?
Our support team operates Monday through Friday, with occasional weekend shifts based on needs. Flexible scheduling may be available. - What kind of training will I receive?
All new hires will undergo comprehensive training that covers our policies, support systems, and best practices to succeed in your role. - Is there room for growth within the company?
Yes, we encourage internal promotions and career development. Employees can advance through various paths in logistics and customer support. - What tools will I be using?
You’ll have access to our internal customer support software and communication platforms designed to streamline your workflow and enhance productivity. - Do I need to be bilingual to apply?
While bilingualism (English and French) is preferred, we welcome all applications as long as you can demonstrate strong communication capabilities.
