Industry: Moving and Logistics
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as a Part-Time Customer Service Representative!
At Expert Moving, we pride ourselves on making every move a seamless and stress-free experience for our clients. With years of trusted service in Mississauga, Ontario, our team has earned a reputation for reliability, professionalism, and exceptional customer service. As we continue to grow, we are excited to announce an opening for a **part-time Customer Service Representative (CSR)** to join our dedicated team.
About Us
Expert Moving is a premier moving company based in Mississauga, Ontario, committed to providing top-notch relocation services for families and businesses alike. Our mission is to simplify the moving process, ensuring that every client receives personalized attention and efficient service. We believe in our people and invest in their growth, making Expert Moving not just a job, but a career path.
Why Work with Us?
- Flexible Hours: We offer part-time positions that work around your current schedule.
- Supportive Environment: Join a team that values collaboration and positivity.
- Career Growth: Opportunities for advancement for hard-working individuals looking to develop their careers.
- Employee Recognition: Be a part of a company that appreciates and rewards your hard work.
- Competitive Pay: We provide competitive hourly rates and incentives based on performance.
Key Responsibilities
As a Customer Service Representative at Expert Moving, you will play a vital role in our operations. Your primary responsibilities will include:
- Responding to customer inquiries via phone, email, and in-person.
- Providing accurate information regarding our moving services, pricing, and availability.
- Assisting customers in scheduling and coordinating their moving dates.
- Resolving customer complaints and concerns in a timely and professional manner.
- Maintaining records of customer interactions and processing requests.
- Working closely with the moving crew to ensure a smooth transition for clients.
- Updating customers on any changes in scheduling or services.
Qualifications
The ideal candidate for our CSR part-time job will possess the following qualifications:
- High school diploma or equivalent; further education is a plus.
- Proven experience in customer service, preferably in the moving or logistics industry.
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills with a focus on customer satisfaction.
- Ability to work independently and as part of a team.
- Proficient in Microsoft Office Suite and customer service software.
- Ability to handle multiple tasks and adapt to changing priorities.
- Reliable and punctual with a strong work ethic.
Work Schedule
This part-time position requires flexibility. We are looking for individuals who can work evenings and weekends, as that is our busiest time for customer inquiries and support. Specific working hours will be discussed during the interview process.
How to Apply
Ready to embark on a fulfilling journey with Expert Moving? We would love to hear from you! To apply for the part-time CSR position, please submit your resume along with a brief cover letter highlighting your relevant experience and enthusiasm for customer service.
Conclusion
If you are looking for **CSR part-time jobs** in a dynamic environment where you can make a real difference in people’s lives, then Expert Moving is the right place for you. Join us in transforming the moving experience and be part of a team that values integrity, dedication, and excellence. We look forward to receiving your application!
Frequently Asked Questions (FAQs)
1. What are the typical working hours for this part-time position?
The part-time CSR role may include evening and weekend hours, as these are peak times for customer inquiries.
2. Is previous experience in the moving industry required?
No, previous experience in the moving industry is not mandatory, but customer service experience is highly preferred.
3. How many hours per week will I be working?
This position offers flexible hours that can be tailored to your availability, typically ranging from 15 to 25 hours per week.
4. Will there be opportunities for advancement within the company?
Yes! Expert Moving values employee growth and often promotes from within. Hard-working individuals have the chance to advance their careers.
5. What is the application process like?
Interested candidates can submit their resumes and cover letters. Selected applicants will be contacted for an interview, where we will discuss their suitability for the role in detail.
