Industry: Moving and Storage
Employment Type: Contractor
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as a Client Liaison at Kenwood Moving & Storage!
Are you passionate about helping people? Do you thrive on building relationships and providing excellent customer service? If so, we invite you to take a closer look at our Client Liaison job with Kenwood Moving & Storage, a leading moving and storage company based in Montreal, Quebec.
Who We Are
At Kenwood Moving & Storage, we take pride in providing top-notch moving and storage solutions to our customers. Our mission is to ensure that every move is stress-free and seamless for our clients. With years of experience in the moving industry, we have established ourselves as a trusted name known for our professionalism, reliability, and customer-centric approach.
About the Role
The Client Liaison job is integral to our operations at Kenwood Moving & Storage. As the first point of contact for our clients, you will play a crucial role in assisting them throughout their moving process. Your main duties will include:
- Communicating with clients to understand their moving needs and preferences
- Scheduling consultations and follow-up calls to ensure client satisfaction
- Providing clients with accurate estimates and pricing information
- Coordinating logistics with our moving crews to ensure timely service delivery
- Addressing any client concerns or issues that may arise during the move
- Maintaining a positive and professional rapport with each client
- Documenting client interactions and feedback for continuous improvement
Your Skills and Qualifications
To excel in our Client Liaison job, you should possess the following skills and qualifications:
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficient in customer relationship management (CRM) software
- Ability to work in a fast-paced environment and manage multiple tasks efficiently
- Friendly and approachable personality with a strong commitment to customer service
- Previous experience in a client-facing role is preferred, preferably in the moving or logistics industry
Why Join Kenwood Moving & Storage?
At Kenwood Moving & Storage, we value our employees as our greatest asset. When you join our team, you can expect:
- A collaborative and supportive work environment
- Ongoing training and professional development opportunities
- Competitive salary and benefits package
- Opportunities for career advancement
- A chance to make a positive impact on our clients’ experiences
Our Commitment to Diversity
At Kenwood Moving & Storage, we believe that diversity brings strength to our company and enhances our ability to serve our customers. We are committed to creating a workplace that welcomes individuals from various backgrounds and promotes inclusivity.
Application Process
Interested candidates should submit their resume and a cover letter detailing their relevant experience and motivation for applying for the Client Liaison job. We are looking forward to reviewing your application and potentially welcoming you to our team.
Conclusion
In summary, the Client Liaison job at Kenwood Moving & Storage is an exciting opportunity for an enthusiastic individual who is dedicated to customer service. If you enjoy building relationships and make a difference in people’s lives every day, we want to hear from you!
Frequently Asked Questions
- What is the primary responsibility of a Client Liaison?
The primary responsibility is to act as the first point of contact for clients, ensuring clear communication, addressing their needs, and providing support throughout the moving process.
- Do I need previous experience in the moving industry to apply?
While experience in the moving industry is preferred, it is not mandatory. Strong customer service skills and experience in client-facing roles are valuable assets.
- What kind of training will I receive?
We provide ongoing training to help you grow in your role, including training on our services, CRM systems, customer service best practices, and more.
- Are there opportunities for career advancement?
Yes, we believe in promoting from within and providing our employees with the chance to advance their careers in various roles within the company.
- What qualities do you look for in an ideal candidate?
We seek candidates with strong communication skills, a customer-focused mindset, the ability to multitask, and a team-oriented attitude.
