Industry: Administrative Support
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Job Title: Appointment Scheduler (Remote)
Company Overview
At En Retard, situated in the vibrant city of Brossard, Quebec, we pride ourselves on delivering exceptional customer service and operational excellence. Our diverse team works diligently to connect clients with services that meet their needs while ensuring satisfaction and quality in all interactions. We believe that every appointment matters, and our focus is to maintain a high level of professionalism and efficiency in every scheduled engagement.
Position Summary
We are seeking motivated and detail-oriented individuals to join our team as Appointment Schedulers. In this appointment scheduler remote job, you will be responsible for managing appointments, communicating with clients, and ensuring smooth operations in a fast-paced environment. Our ideal candidate is someone who thrives in a remote setting and understands the importance of timely and accurate scheduling.
Key Responsibilities
- Schedule appointments for our clients and team members using our scheduling software.
- Communicate with clients via phone, email, or chat to confirm or reschedule appointments.
- Ensure all appointment details are accurate and up-to-date in our system.
- Provide outstanding customer service to clients and assist with inquiries as needed.
- Collaborate with team members to streamline operations and improve scheduling processes.
- Maintain a clear and organized calendar to maximize efficiency.
- Follow up with clients post-appointment to gather feedback and encourage future bookings.
- Participate in team meetings and contribute ideas for enhancing service delivery.
Qualifications
- High school diploma or equivalent required; additional education or certification in administrative support is a plus.
- Proven experience in scheduling, administrative support, or customer service roles.
- Strong communication skills, both written and verbal.
- Ability to multitask and manage time effectively in a remote work environment.
- Proficiency with scheduling software and Microsoft Office Suite.
- Detail-oriented with exceptional organizational skills.
- Ability to work independently and collaboratively with remote team members.
Why En Retard?
At En Retard, we value our employees and foster a progressive work culture that emphasizes growth, teamwork, and innovation. Joining us means being part of a supportive environment where your contributions are recognized and appreciated. Here are just a few reasons to consider this role:
- Flexible Working Hours: Enjoy the freedom to work from home with a schedule that accommodates your lifestyle.
- Career Advancement: We encourage continuous learning and provide opportunities for professional growth.
- Supportive Team Environment: Be part of a friendly team that collaborates and thrives together.
- Competitive Compensation: We offer a salary that reflects your skills and contributions, along with performance-based incentives.
Application Process
If you are excited about the opportunity to work as an Appointment Scheduler in a remote capacity with En Retard, we invite you to submit your application. Please include your updated resume and a brief cover letter outlining your experience and why you are passionate about the role.
Conclusion
En Retard is committed to building a diverse team that reflects the multifaceted nature of our clients and communities. We believe that diversity brings unique perspectives and innovative ideas, which are crucial for our success. If you are ready to take on a rewarding challenge as an Appointment Scheduler remote job, we want to hear from you!
Frequently Asked Questions (FAQs)
- What is an Appointment Scheduler? An Appointment Scheduler coordinates and manages appointments, ensuring that clients are matched with the appropriate services and that schedules are efficiently organized.
- Do I need prior experience to apply for this position? While prior experience in scheduling or administrative roles is preferred, we welcome candidates with relevant skills and a strong willingness to learn.
- What software will I use in this role? You will be using state-of-the-art scheduling software along with standard office applications like Microsoft Office.
- Is this a full-time or part-time position? We offer flexible scheduling options, allowing you to work either full-time or part-time based on your needs.
- Will I receive training? Yes, we provide comprehensive training to ensure you are equipped with the knowledge and skills needed to succeed in your role.
