Industry: Transportation & Logistics
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team at Trans Canadian Van Lines
Trans Canadian Van Lines is a leading moving company that has offered top-notch relocation services for over 35 years. We pride ourselves on our commitment to excellent customer service, professionalism, and integrity. As we expand our horizons, we are excited to introduce opportunities that allow our team members to work from home.
Position: Work from Home Customer Service Specialist
Location: Anjou, Quebec
Job Type: Full-time
If you are looking for a fulfilling opportunity that combines your passion for helping others with the flexibility to work from home, then this is the right fit for you! Our work at home careers 2021 offers a chance to become a vital part of our customer support team and contribute directly to the success of Trans Canadian Van Lines.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with their moving needs, providing information on services and pricing.
- Resolve issues and handle complaints with empathy and professionalism.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with different departments to ensure that customer needs are met effectively.
- Keep up-to-date with product and service knowledge to provide accurate information to customers.
- Participate in training sessions to hone your skills and knowledge about the moving industry.
Qualifications:
- High school diploma or equivalent; Bachelor’s degree preferred.
- Proven experience in customer service or a related field.
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Proficient in Microsoft Office Suite and CRM software.
- Problem-solving skills with a customer-centric approach.
- A quiet and dedicated workspace free from distractions.
- Availability to work flexible shifts, including evenings and weekends.
Why Join Trans Canadian Van Lines?
- Flexible work environment: Enjoy the convenience of working from home.
- Competitive salary and benefits package.
- Career growth opportunities within the company.
- Supportive and collaborative team culture.
- Comprehensive training program to equip you with the necessary skills.
Who You Are:
We are looking for dedicated individuals who thrive in a fast-paced environment and have a genuine desire to help others. You should be someone who can work independently while being part of a team, and who possesses a strong work ethic.
About Us:
Trans Canadian Van Lines is dedicated to providing exceptional moving services tailored to our customers’ unique needs. Our team believes that a successful move is more than just transporting belongings; it’s about making the process as seamless and stress-free as possible. With our commitment to customer satisfaction, we have become one of the most trusted moving companies in Canada.
Conclusion
If you are ready to take the next step in your career and join a company that values hard work and excellence, then Trans Canadian Van Lines has the perfect opportunity for you. Apply today to explore our work at home careers 2021 and play a crucial role in our mission to deliver outstanding service to our customers.
FAQs
- What is a typical day like for a Customer Service Specialist?
A typical day involves answering customer inquiries, providing support, resolving concerns, and collaborating with other team members to enhance customer satisfaction. - What kind of training will I receive?
We provide thorough training, including customer service techniques and product knowledge to ensure you’re fully equipped to assist our clients. - Will I be working during specific hours?
Yes, you will be expected to work flexible shifts, which can include evenings and weekends, depending on business needs. - Can I work from anywhere in Canada?
This position is based in Anjou, Quebec, and applicants should be able to work from home within this region. - What kind of benefits does Trans Canadian Van Lines offer?
We offer a competitive salary, health benefits, and opportunities for career advancement within the company.
