Industry: Information Technology
Employment Type: Part Time
Work Hours: 8
Salary: $20 To $30/An Hour
Location: Canada
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Full Job Description
Join Our Team as an Entry-Level IT Support Specialist!
Are you a tech-savvy individual looking to start your career in IT? Suncor Energy Inc., a leader in the integrated energy sector based in Calgary, Ontario, is excited to invite enthusiastic candidates to apply for our entry remote IT jobs.
About Us
Suncor Energy Inc. is an integrated energy company renowned for our commitment to sustainable energy practices and technological advancements. We operate across the entire energy value chain—from exploration and production to refining and renewable energy. Our vision is to create a better world through our sustainable and innovative approach to energy solutions.
Role Overview
The Entry-Level IT Support Specialist will provide technical assistance to our remote team and help maintain our information systems. This is a fantastic opportunity for recent graduates or individuals seeking to shift into the IT field. You will be critical in ensuring smooth operations, troubleshooting issues, and supporting our staff to optimize their technology usage.
Responsibilities
- Respond to user inquiries via email and chat in a timely and professional manner.
- Troubleshoot hardware and software issues for remote employees.
- Assist in the setup and configuration of new devices.
- Document all support interactions using our help desk ticketing system.
- Collaborate with senior IT staff on maintenance and upgrades.
- Participate in team meetings to discuss project updates and challenges.
- Contribute to various IT projects as required.
Qualifications
- Minimum of a diploma or degree in Computer Science, Information Technology, or a related field.
- Familiarity with common operating systems (Windows, macOS) and mobile platforms (iOS, Android).
- Basic understanding of networking concepts and hardware components.
- Strong problem-solving skills and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work independently while maintaining a collaborative spirit.
Preferred Skills
- Experience with customer service or support roles.
- Cisco or CompTIA certifications are a plus.
- Knowledge of remote support tools and ticketing systems.
Why Join Suncor Energy Inc.?
At Suncor, we believe that our people are our greatest asset. As a member of our remote IT support team, you will:
- Receive competitive compensation and benefits.
- Enjoy a flexible work environment that allows you to manage your time effectively.
- Access professional development opportunities and training sessions designed to help you grow.
- Contribute to a culture of inclusion and diversity.
- Be part of a company committed to sustainability and innovation in energy solutions.
Application Process
If you are ready to embark on an exciting journey in the IT field and join a leading energy firm, we encourage you to apply for our entry remote IT jobs. To apply, submit your resume and a cover letter detailing your interest in this role and your qualifications. We are looking for candidates who are eager to learn, grow, and make a meaningful impact.
Conclusion
Suncor Energy Inc. is dedicated to fostering an inclusive and supportive work environment. We believe that every team member plays a crucial role in our success, and that includes you! If you’re a motivated and enthusiastic individual looking for entry remote IT jobs, we invite you to apply and become a part of our innovative team.
FAQs
- 1. What are the working hours for the Entry-Level IT Support Specialist position?
- The working hours are flexible, but generally align with standard business hours. We recommend that employees maintain a schedule that allows for communication with their team.
- 2. Is prior IT experience required for this position?
- No extensive prior experience is required, but familiarity with IT systems and customer service would be beneficial.
- 3. What tools or software can I expect to use in this role?
- You will work with help desk ticketing systems, remote support tools, and standard office software such as Microsoft Office.
- 4. Can I work from anywhere in Canada?
- Yes, as long as you have a reliable internet connection and can maintain effective communication with your team members.
- 5. Are there opportunities for career advancement in this role?
- Yes, we encourage growth and will provide opportunities for training and advancement within the IT department and other areas of the company.
